L.S. 4026 - Conflict Management

3 credits (Hrs: 3 Lec.)

This is a speech communication course concerned with conflict management in the workplace as well as in personal relationships. While students will be (introduced to theory and research) in the field of conflict resolution and taught how to use conflict assessment instruments, the major emphasis of the course is on the development of listening and speaking strategies and skills for handling conflicts effectively.

Prerequisite(s): Consent of Instructor. Course generally offered 2nd semester.